A “New Retail” model is imperative to remain relevant and competitive in Asia,whereby companies need to tap big data analytics to redefine the core of retail – consumers, merchandise and stores – as well as the ties among them, to upgrade formats and create new retail occasions.
In the world of “New Retail”, products and delivery are inspired by consumer data and they’re highly personalized. Moreover, with a fully integrated, omnichannel experience, it’s no longer about simply spending time in an online or offline store. It’s about consumers shopping while enjoying content or spending time on social networks
In order to reimagine and redefine business through “New Retail “, six steps should be taken to reshape the future and make the most of “New Retail” ,identifying new governance principals for a customer-centric model; developing new flexibility and efficiency in R&D and supply chains; reimagining marketing and consumer management; modernising route-to-market and retail formats ;transforming the organisation and operating model for digital ;investing in new technology development
This Forum will share the latest ideas and the best practices about how companies and brands can seamlessly meld the online and offline channels, providing a better customer experience and making their own operations more efficient in “New Retail” Era.
This Forum will share the latest ideas and the best practices about how companies and brands can seamlessly meld the online and offline channels, providing a better customer experience and making their own operations more efficient in “New Retail” Era.
The Reformation and Opportunities in New Retail
Omni-Channel Customer Service
How Intelligent Payment Boosts Practice of New Retail
Empowering Customer Experience with Seamless Omni-channel CX
Digital Technologies’ Innovation Power the Retail New Growth
Omni-marketing to Create an Integrated and Cohesive Customer Experience
Embrace the New Retail with Omni-channel Solutions
Tap into Customer Data to Increase Satisfaction and Drive ROI
Etc......
Attendees
Sectors
Guest Speakers
President
CEO/CFO/COO
Vice President of Supply Chain
Chief Strategy Officer
E-commerce / Sales / Merchandise / Marketing Director
Brand / Product Manager
Strategic Development Director / Digital Marketing Director / Manager
Social Media Director / Manager
CRM Director / IT Director / Manager
Regional Director / Manager
Business Partner
History Review
Relevant Event
President
CEO/CFO/COO
Vice President of Supply Chain
Chief Strategy Officer
E-commerce / Sales / Merchandise / Marketing Director
Brand / Product Manager
Strategic Development Director / Digital Marketing Director / Manager
Social Media Director / Manager
CRM Director / IT Director / Manager
Regional Director / Manager
Business Partner
Chief Product Officer,Asia Pacific
IprospectChief Operating Officer, China
EDENREDVP of Sales, APAC
Dynamic YieldManaging Director, China, India, HK, South East Asia and Global Rewards
EdenredRetail and FMCG Advisory (Former CEO)
7-eleven MalaysiaFMCG, Retail and Foods practice Lead, Singapore
GoogleVP, Head of Operations and IT eCommerce Solutions APAC
DHLVP Modern Trade, e-Commerce, Omnichannel
UnileverHead of marketing science, SEA
FacebookMarketing Science Lead, Thailand
FacebookVP, Thailand
The MAll GroupManaging Director, ASEAN & Hongkong
Kimberly-ClarkHead of DTC e-commerce
ASEAN RBHead of RedMart and New Retail
SG LazadaHead of SEA eCommerce, Senior Manager
AdidasSr. Director & Regional Head – Ecommerce, AMEA
Levi Strauss & CoMarketing Director, APAC & Japan
IntelHead of Strategy and Operations
SEA eBayChief Product Officer,Asia Pacific
Iprospect
Chief Operating Officer, China
EDENRED
VP of Sales, APAC
Dynamic Yield
Managing Director, China, India, HK, South East Asia and Global Rewards
Edenred
Retail and FMCG Advisory (Former CEO)
7-eleven Malaysia
FMCG, Retail and Foods practice Lead, Singapore
VP, Head of Operations and IT eCommerce Solutions APAC
DHL
VP Modern Trade, e-Commerce, Omnichannel
Unilever
Head of marketing science, SEA
Marketing Science Lead, Thailand
VP, Thailand
The MAll Group
Managing Director, ASEAN & Hongkong
Kimberly-Clark
Head of DTC e-commerce
ASEAN RB
Head of RedMart and New Retail
SG Lazada
Head of SEA eCommerce, Senior Manager
Adidas
Sr. Director & Regional Head – Ecommerce, AMEA
Levi Strauss & Co
Marketing Director, APAC & Japan
Intel
Head of Strategy and Operations
SEA eBay
Info ECV International is a leading organizer and contractor of high-end international business events in Asia, with nearly 200 professionals in industrial research and event planning & execution. Every year, we hold around 40 high-level international summits involved in the fields of vehicle, retail, textile, footwear, IoT, New Science & Technology industry, etc.
We have served more than half of the Fortune 2,000 companies, and every year more than 6,000 delegates from multinational enterprises, specialized organizations and creative companies take part in our events, i.e. Daimler, GE, Adidas, Coca-Cola, Alibaba, ABB, etc.
We create value by building specialized communication & networking platform through our professional services, and eventually help our clients find more opportunities, better meet challenges and achieve sustainable development.
ADDRESS
Room 1012 , Golden Building of 108 Hip icon, No. 11 Yujinggang road, Jingan District, Shanghai.TEL
+86 21 8026 0707- 816Florence Zhang
Email:florencez@ecvinternational.comECV International is a leading organizer and contractor of high-end international business events in Asia, with nearly 200 professionals in industrial research and event planning & execution. Every year, we hold around 40 high-level international summits involved in the fields of vehicle, retail, textile, footwear, IoT, New Science & Technology industry, etc.
We have served more than half of the Fortune 2,000 companies, and every year more than 6,000 delegates from multinational enterprises, specialized organizations and creative companies take part in our events, i.e. Daimler, GE, Adidas, Coca-Cola, Alibaba, ABB, etc.
We create value by building specialized communication & networking platform through our professional services, and eventually help our clients find more opportunities, better meet challenges and achieve sustainable development.